Stream Global Services Inc is one of the outsourcing company in the Philippines which opened its third delivery site and the first mall base site in Cebu. They added 1,400 seats more for its clientele. Site director Angel Norme Alvarez stated in an interview at the Stream Cebu 3 recruitment office that they are hoping to expand their personnel by 5,000 next year. Their offices are in the i1 and i2 building in Cebu IT Park in Cebu, its third site is in J. Center Mall. He also said that they are currently have 3,300 people now in Cebu and hopefully hit 5,000 by next year with the opening of the third site.
On the third week of November together with an extension office at the mall’s fourth level the whole facility is scheduled for launching. The Stream Global Services, Inc has 13,000 people in the country with 12 sites. The three are in Cebu which is where they hope to reach 15,000 seats next year.
Alvarez stated that this year they recently opened three new sites, one in Mall of Asia with 600 seats and the other is in Makati with 1,300 and stream Cebu 3. He also said that they are looking at concentrating the growth of more in Cebu in the next years since its cheaper and not as flood prone as Manila. When Ondoy and Sendong hit Manila in the past, their operations got affected. The operations in Manila was shut down while Cebu operations just went on like a normal day which is something that their clients really appreciated. The clients favored their opening a third center in Cebu which will focus on operating systems an d home entertainment consoles. They provide supports from the customer service, sales to technical support in the facility.
They are positioning to be at the northernmost part of Cebu capturing the manpower in Northern Cities and towns like Mandaue and Mactan. Cebu has the lowest attrition rates with most of their employees in Cebu actually pursuing a career in their company based on the operation in the last decade. They we’re confident that they can grow and slowly exit out of Manila which is now very congested.
REFERENCE:
http://newsinfo.inquirer.net/294140/outsourcing-company-sees-growth-potential-in-cebu
