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  •    
    Accenture taps Filipino nurses for new BPO care service

     

    Giving the Filipino nurses to have a high paying jobs without leaving the country through its new outsourced management services, the Accenture gives a Filipino a chance.  The head of the of the Accenture Philippines Business Process Outsourcing, Benedict Hernandez said that the US-base firm used the Philippines as the launching pad for the news healthcare outsourcing service owing to the large pool of English speaking nurses in the country.  For the benefits, the service will benefits both new graduates as well as those with the license to practice int he Unites States.

    This idea is started in the Philippines, it is a significant new development area for accenture.  They produce a lot of nurses, they speak English and have a good service orientation, they thought of taking advantage of that and they were seeing it work.  In this issue, the Accenture did not discuss about the details of the salary.  However, it is reportedly higher than what call center agents are getting wherein it is a high value and more complex services in combining both competencies in voice and non-voice Business Process Outsourcing Offering.

    The senior executive of Accenture and in charge of the outsourced care management unit , Sanjay Seth stated that the company is now seeing a brisk hiring activity in the segment due to the string demand from clients in the US that are mainly insurance firms.  He also added that the high cost of medical care and shortage in nurses in the US are driving the growth of the offering.

    By reviewing a medical records, the nurses hired by Accenture are helping in the conduct of an initial screening of a patient’s medical necessity.  The nurses help patients to have a healthier lifestyle and assist them in the coordination of complex care needs by providing them information on topics including diet or exercise regularly.

    Hired nurses need to undergo four to 12 weeks of initial training, the company then finances their continuing education and training and even specializes licenses.  The Accenture is delivering the care management services, with the total employees seen to grow to 25,000  by the end of year,  the company currently has 10 facilities in Metro Manila and two in Cebu.  The strong growth potential for this service, nurses can build a career in Accenture.

    Outsourcing is very strong nowadays, there are lots of outsourcing companies.  There is a main objective in outsourcing, this is to often cost reduction,  most of the companies fail to realize any cost benefits.  In outsourcing people can save money, it can help people share risk,  it can help to accommodate peak loads and also it can help to develop internal staff.  Outsourcing makes life easy, but in outsourcing people should know their limitations and can face hindrances.  There are many advantage of outsourcing though some people said their are also lots of disadvantage when it comes in outsourcing.  People should look in a good side of outsourcing also not only in the bad side. Thid id a helpful strategy ever.

     

    REFERENCE:

    http://www.abs-cbnnews.com/business/08/18/11/accenture-taps-filipino-nurses-new-bpo-care-service

    http://www.nursereview.org/2011/08/accenture-taps-filipino-nurses-for-new.html

    http://iplextra.indiatimes.com/article/0cFjb3u2SmfrO

    http://www.hipinoy.com/accenture-taps-filipino-nurses-for-new-bpo-care-service.php

    http://globalizationtoday.com/accenture-taps-filipino-nurses-for-new-bpo-care-service-abs-cbn-news/