The crisis in Japan is expected no to affect Business Process Outsourcing companies in the Philippines as most of them have cataclysm systems in place. Vice President for International operations, Mike Perry told the BusinessMirror when asked on the impact of the three disasters that have hit Japan that it all depends on the telecommunications companies, if their services are not interrupted. He said that there is not much effect on their business, unless all four locations. In Hong Kong, London, Canada and the US where they have a data center experience a crisis of that magnitude. The company provides cloud-based services fro BPOs and call centers by removing the need of the latter to buy hardware and equipment.
Belgium-based Arinso International NV an executive of Brussels said that their backup servers one of which is in Singapore and the data centers like in Adelaide, Australia, ensure continuous operations for clients mostly companies outsourcing payroll and human resource management functions. InContact formally inaugurated a 24-employee facility and data center in Makati City while Arinso executive announced the rollout of their software developed in the Philippines.
The executives of both companies says that they remain optimistic of growth and regard the disaster in Japan as a temporary setback for the region. The world’s third largest economy, Japan is grapping with a nuclear disaster after an earthquake and tsunami hit the country. The disruptions that cause downtimes, impact on the revenue of BPOs that rely on information and communication technology for their businesses. Perry stated that the company is taking to all telecommunications cable linking several countries in the Asia-Pacific region. The disruptions that cause downtimes impact on revenue of BPOs that rely on information and communication technology for their businesses. The Perry stated that the company is talking to all telecommunications companies in the country to ensure connectivity. They can’t put all their eggs in one basket. Their agreement is just one of the multiple partnerships we’re aiming to secure in the next months.
REFERENCE:
http://tcdn04.abs-cbnnews.com/business/03/17/11/bpos-confident-redundant-system-vs-earthquake-damage
